LegalZoom Review
The established name with proven track record
Last updated: January 5, 2026
Pros
- 20+ years in business
- Most recognized brand
- Attorney consultations available
- All 50 states coverage
- Living trusts available
Cons
- Dated interface
- Aggressive upselling
- Expensive updates ($49/year)
- Longer completion time (35-40 min)
Score Breakdown
LegalZoom Review 2026
LegalZoom is the most recognized name in online legal services. Founded in 2001, they've helped over 4 million people with legal documents. But does brand recognition equal best value in 2026?
The LegalZoom Experience
LegalZoom's interface shows its age. The questionnaire is functional but dated compared to modern services like Will Agent or Trust & Will. Completion takes 35-40 minutes — longer than competitors.
The upsell issue: LegalZoom aggressively pushes add-ons during checkout: attorney review ($99), expedited processing ($39), premium packages. This can make the "$99 will" feel like a bait-and-switch.
Scoring Breakdown
| Category | Score | Notes | |----------|-------|-------| | User Experience | 18/25 | Dated UI, slow, heavy upsells | | Legal Compliance | 22/25 | Proven track record, all states | | Features | 14/15 | Full package including trusts | | Pricing | 14/20 | Expensive updates, upsells | | Support | 14/15 | Phone, chat, attorney access | | Total | 82/100 | |
Pricing
- $99 basic will
- $49/year for updates (expensive vs Trust & Will's $19)
- $329-$499 for trust packages
- Attorney consultations available (extra cost)
5-year cost: $344 ($99 + 5×$49)
Who Should Use LegalZoom?
Best for:
- Those who value brand recognition and track record
- People wanting attorney consultations
- Complex estates needing trust options
Not ideal for:
- Budget-conscious users
- Anyone who dislikes aggressive upselling
- Those wanting a modern, fast experience
The Bottom Line
LegalZoom is like the IBM of online wills — established, trusted, but not innovative. You're paying for brand recognition and peace of mind, not the best user experience or value. For straightforward wills, newer services like Trust & Will or Willing offer better UX at similar prices.
Best For
- Those who value brand recognition
- People wanting attorney consultations
- Complex estates needing trusts
Not Ideal For
- Budget-conscious users
- Those who dislike upsells
- Anyone wanting modern UX
Ready to Try LegalZoom?
Create your will in minutes. Price: $99
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